Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the personal data that we hold about you, please feel free to contact us. We are here to help and will do our best to address your inquiry promptly and transparently.

• Email: [e-mail]

• Postal Mail: Attn: Data Protection Officer, CICADA Finance (Lambda Development Ltd.), 6 Liberty Square, PMB 93073, Boston, MA 02109, USA.

If you are in Singapore, you may also contact our designated representative for personal data protection matters in Singapore:

• Singapore Contact: (if applicable, we would list a Singapore address or liaison here. For instance:) CICADA Finance – Singapore Data Protection Representative, 1 Fintech Avenue, #01-02, Singapore 049999, Email: [e-mail], Tel: +65-XXXXXXXX.

When contacting us, please provide a clear description of your issue or request regarding privacy and data protection, including the relevant service or context to which it relates. If you are making a data subject request (Section 7), it would be helpful to mention that and the specifics (e.g., “Request for Access – California resident” or “PDPA Access Request”).

We will acknowledge receipt of your complaint or request, and endeavor to respond within 30 days or the period required by applicable law. Our response will typically be in the same medium as your inquiry (for instance, email).

If you feel that we have not adequately addressed your concerns, and depending on your jurisdiction, you may escalate the matter to a relevant data protection authority (for example, the PDPC in Singapore or a state Attorney General in the US). However, we encourage you to allow us the opportunity to directly address and resolve the issue.

Thank you for reading our Privacy Policy. We value your trust and are committed to protecting your personal data as you use CICADA Finance.