IX. Arbitration Agreement

Please Review This Section Carefully: It May Significantly Affect Your Legal Rights, Including Your Right to File a Lawsuit in Court and to Have a Jury Hear Your Claims. It Contains Procedures for Mandatory Binding Arbitration and a Class Action Waiver.

Agreement to Attempt to Resolve Disputes Through Good Faith Negotiations

Prior to commencing any legal proceeding against us of any kind, including an arbitration as set forth below, you and we agree that we will attempt to resolve any dispute, claim, or controversy between us arising out of or relating to the Agreement or the Services (each, a "Dispute," and together, "Disputes") by engaging in good faith negotiations. Such good faith negotiations require, at a minimum, that the aggrieved party provide a written notice to the other party specifying the nature and details of the Dispute. The party receiving such notice shall have thirty (30) days to respond to the notice. Within sixty (60) days after the aggrieved party sent the initial notice, the parties shall meet and confer in good faith by videoconference or telephone to try to resolve the Dispute. If the parties are unable to resolve the Dispute within ninety (90) days after the aggrieved party sent the initial notice, the parties may agree to mediate their Dispute, or either party may submit the Dispute to arbitration as set forth below.

You and we agree that any Disputes that cannot be resolved through the process delineated above shall be resolved through binding arbitration administered by the International Centre for Dispute Resolution in accordance with its International Arbitration Rules. The place of arbitration shall be Singapore. The language of the arbitration shall be English. The arbitrator shall have experience adjudicating matters involving Internet technology, software applications, financial transactions, and blockchain technology. The arbitrator's award of damages must be consistent with the terms of the "Limitation of Liability" subsection of these terms as to the types and the amounts of damages for which a party may be held liable. The prevailing party will be entitled to an award of their reasonable attorney's fees and costs. Except as may be required by law, neither a party nor its representatives may disclose the existence, content, or results of any arbitration hereunder without the prior written consent of (all/both) parties.

Unless you timely provide us with an arbitration opt-out notice, you acknowledge and agree that you and we each waive the right to a trial by jury or to participate as a plaintiff or class member in any purported class action or representative proceeding. Further, unless you and we otherwise agree in writing, an arbitrator may not consolidate more than one person's claims and may not otherwise preside over any form of any class or representative proceeding.